FAQs

1. What makes VELYNZÁ™ different?

VELYNZÁ™ combines advanced beauty technology with premium design to deliver visible, long-lasting results. Every device is crafted to elevate your self-care routine with performance, elegance, and confidence.

2. Is it safe for my skin?

Yes. Our devices are developed to be safe for most skin types.
If you have sensitive skin or a medical condition, we recommend consulting a professional before use.

3. How long does shipping take?

We ship worldwide.
Typical delivery times:

  • USA & Canada: 7–12 business days

  • Europe: 7–15 business days

  • Rest of the world: 10–20 business days

Tracking is included with every order.

4. Can I return my order?

We offer a 30-day satisfaction guarantee.
If your product arrives damaged or defective, we will replace or refund it.

5. Do your products come with a warranty?

Yes — all VELYNZÁ™ devices include a 1-year limited warranty.

6. How do I contact customer support?

Our dedicated team is here to help.
Email: Contact@velynza.com

We respond within 24 hours.

7. Will I see real results?

Yes. With consistent use, most customers notice improvements within a few weeks. Our technology is designed to enhance your natural beauty safely and effectively.